Payment, Shipping & Pre-orders
We accept payment by credit card (Visa, Mastercard or Amex) through our payment portal on kura-home.com.
We understand that you are anxious to receive the items you have ordered! We promise to ship out your parcel within 24 working hours after payment has been received.
Domestic Shipping (Singapore)
- Local orders above SGD35 - There will be free shipping via Singapore Post Basic Package. Please allow up to 5 working days for your order to reach you.
KURA HOME will not be held liable for any lost parcels/ damaged items mailed out via this mode of shipping. Although lost mail is pretty rare, we understand if you still prefer to track your order for peace of mind. You may then opt for courier service, where a tracking number would be sent to you to track your order.
- Local orders above SGD50 - KURAHOME provides FREE courier delivery. Please allow up to 3 working days for your order to reach you.
Yes, we offer worldwide shipping! To know the shipping rate to your country, simply add the items you want to purchase to cart and key in the destination accordingly. For more information, please email us at firstname.lastname@example.org.
For pre-orders, waiting time would be indicated accordingly at product page.
Should your order include any pre-order item, entire order will be sent only when all the stocks are here in order to reduce carbon footprint. If you would like us to send any instock items in your order first, please drop us an email.