Payment, Shipping & Pre-orders
We accept payment by credit card (Visa, Mastercard or Amex) through our payment portal on kura-home.com.
We understand that you are anxious to receive the items you have ordered. We will ship out your parcel within 3 working days after payment has been received. Once your order has been shipped, you will receive a shipping confirmation email with tracking number from us.
However, do note that we are experiencing high volume of orders and reduced shipping capacity during circuit breaker period, and there may be a slight delay in the shipping or your order.
Singapore OrdersAll domestic orders below SGD50 will be shipped by courier service at a subsidized rate of $3.
For domestic orders above SGD50, we provide complimentary courier delivery.
Please allow up to 5 working days for your order to be dispatched and delivered.
Yes, we offer worldwide shipping! To know the shipping rate to your country, simply add the items you want to purchase to cart and key in the destination accordingly. For more information, please email us at firstname.lastname@example.org.
For pre-orders, waiting time would be indicated accordingly at product page.
Should your order include any pre-order item, entire order will be sent only when all the stocks are here in order to reduce carbon footprint. If you would like us to send any instock items in your order first, please drop us an email.